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How do I cancel my order?

You may contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been dispatched. If your order has already been shipp

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team ([email protected]) with an image of your damaged item for further assistance!

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email ([email protected]) for further assistance. Include a photo of the item received and the name of the missing item(s). Please do

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. 🇳🇱NL - Delivery Time. - 1-2 working days. 🇪🇺 Europe - Delivery Time. - 3-6 working days. 🇬🇧 UK - Delivery Time. - 3-6 working days

How do I make a return?

Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at ([email protected]) to initiate the return process with your order number and detail